How it works
Synapp is a set of tools — turn on what you need, change your mind whenever.
Pick one tool, all of them, or anything in between.
Everything you send lands on the patient’s WhatsApp — no app for them to install.
Bookings & confirmations
Book the appointment — confirmation and reminder go to the patient's WhatsApp.
Add an appointment and the patient gets a WhatsApp confirmation, a reminder the day before, and any reschedule or cancellation.
- Confirmation sent on WhatsApp the moment you book
- Reminder the day before, automatic
- Reschedule or cancel and the patient gets a WhatsApp
- Set the times you're available and patients can book themselves
Notes
Keep your consultation notes on Synapp.
Your private working record of the encounter — attached to the patient, available next time, searchable across the list.
- Private to your practice by default
- Optional view of notes other practices have shared about the same patient
- Shareable, so other Synapp clinicians treating the patient can see them too
Documents & prescriptions
Send what the patient needs to leave with.
Prescriptions, sick notes and referral letters, all generated and sent from one screen.
- Branded with your practice details
- Sent to the patient's WhatsApp
- Saved to the patient's record on Synapp
Messages and media
Send the rest — messages, photos, videos, files.
Anything you'd normally type out or attach in WhatsApp, sent from your phone or browser to the patient's WhatsApp.
- Save your most-used messages as templates
- One tap to send
- Each send is saved to the patient's record
Rating scales and measurements
Send a questionnaire on WhatsApp — the score and trend appear on the chart automatically.
Mental-health rating scales score themselves. Vitals like blood pressure and weight live in the same chart, with trend visualisation built in.
- Patient completes the questionnaire on WhatsApp
- Score and trend appear on the patient's chart
- No manual scoring or transcription
Billing & receipts
Invoice the patient and send the receipt — both on WhatsApp.
Set your fee schedule once. Synapp turns each consultation into a branded invoice and a matching receipt, both sent to the patient's WhatsApp.
- Your own fee schedule, set once and reused
- Invoices and receipts branded with your practice details
- Both sent to the patient's WhatsApp
That’s the whole set. Try the ones you want — free.
Setup only takes a few minutes.